Part 5 in a 5 part series Get online with easy-to-use, comprehensive project management software—and use it! Whether it’s off-the-shelf project management software, an affordable hosted solution such as our software, Intervals, or your own internal system, every web design and development company (including freelancers) benefits greatly from good project management software. Not only does […]

Part 4 in a 5 part series Know when to say no—set client expectations We all want to make our clients happy, build a good reputation, and land more work, but occasionally the best way to manage a project that is running amok is to know when to cut it off. When a client has […]

Part 3 in a 5 part series Create design boundaries While there is no limit to creativity, there does have to be a limit to the number of design iterations you produce for a client. From both the client side and the production side, this is one of the most common areas for projects to […]

Part 2 in a 5 part series Establish internal policies and procedures. After you and your client sign the contract, be sure to keep it handy. Refer to the contract to manage your internal team, even if it’s a team of one. This will help maintain a professional relationship with your client. In our experience, […]

Part 1 in a 5 part series Establish clear practices from the start with your clients and your internal team A well-developed specification from a client often sets the stage for a smoothly executed project. It should include a comprehensive scope of work and ideal timelines. However, a clearly defined spec is hardly the norm, […]