An active project is one that is in progress. Once a project is completed, set it to inactive and it will not count against your monthly total. An inactive project is akin to an archived project.

No. We do not bill a pro-rated amount when you upgrade your account. Your account will be billed once a month, at your current plan's price.

When you upgrade your plan you immediately get the benefits, but you won't pay the new plan price until your next monthly billing anniversary.

Yes! Our plans are based on the number of projects you are managing, not people, so you can add more resources without paying a penalty. The only exception is our Lite plan, which was introduced with solopreneurs and tiny teams in mind.

If you happen to use up all of the storage on your current plan, you will be prompted to upgrade to a higher plan or delete documents to stay on your current tier.

We launched Intervals during the summer of 2006. Since then, we've been adding new features, iterating on existing ones, and improving performance. Read our story.

We offer discounted pricing on a case by case basis for not for profit organizations. Please contact our support team if you are interested in Intervals pricing for non profits.

We designed the Intervals pricing and plan tiers to be flexible and fit different sizes and types of business. Whether you manage a few projects, or a lot of projects, there is an Intervals plan to fit your workload and budget.

We originally built Intervals to handle the needs of our web design and development agency. But we also made it flexible enough that we now have customers from every sector you can imagine. If you need custom workflows, detailed time tracking, and advanced reporting, Intervals is a good fit.

We have a global clientele. About 60% of our customers are in the United States; with about 20% across Canada, Australia, and the United Kingdom. The last 20% are all over the globe with users in over 100 countries in every time zone.