Each task comes with a unique email address that can be emailed to add a comment to the task or to add documents to a task. Here is where the email address is located:
In the example above you should be able to forward the email directly to the task. Also, this overview of email integration might be worth a look https://www.myintervals.com/blog/2011/09/13/introducing-the-hopper-email-integration-for-tasks-and-milestones-and-a-few-more-notable-updates/.
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