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Gmail and inability to reply to tasks and milestones via email

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    • jprado
    • Sep 22nd 2011 edited @ 09/22/2011 10:23 am
     

    There is currently an issue with Gmail causing the Reply-To header to be ignored when the From: and To: email addresses are the same. This especially includes the usage of plus ("+") sign in the email (e.g. email+resource@site.com and email+manager@site.com).

    https://www.google.com/support/forum/p/gmail/thread?tid=1c92a8b0d5b71c94&hl=ent

    The symptom causes the to: field not support emailing to task+1234@yoursite.projectaccount.com.

    As a workaround, we recommend not using the same type of emails for different user accounts. This ensures the from: and to: fields are always different, preventing the bug altogether.

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