This helps somewhat, but it doesn't really answer my question.
For example. If I click the comment box and add a comment who will get the email notification of this comment? I would think it would email the project owner AND whomever the project was assigned to. Is this this case?
I know that if I click "update task" and THEN "comment" it gives me the option to email whomever I wish.
Looking to clarify what Jillanmk requested:
During the course of completing a task, various discussions (emails), documents, etc., and who is the assignee, go back and forth.
A significant amount of this dialogue is between client staff and third party contractors.
I don't need everybody (especially Client Exec's) to get all notifications, because experience tells me that people start tuning out the information and everybody thinks that they are supposed to do something.
I want to send a response or instruction to one (new assignee) or two team members and document the thread(Comment history). I can't find any trigger to send the comment/ email when I complete a comment.
How do I do this?
Your thoughts and thanks.
Robert.
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