Features
Work Request Queue — Field and Assign Tasks via Email
Collect emails from clients and benefit from centralized communication, effective prioritization, and better accountability.
Prioritize Work Requests
The work request queue helps you prioritize tasks based on when they are received, ensuring that requests are addressed in a timely manner. This helps prevent bottlenecks and ensures that urgent issues are dealt with promptly.
Centralized Communication
Intervals provides a singular, centralized location for all incoming work requests. This simplifies communication with your clients and reduces the risk of requests getting lost or overlooked in various communication channels.
Improved Transparency and Accountability
A well-managed work request queue ensures that client requests are acknowledged and addressed in a timely manner. Assigning tasks from the queue also establishes ownership and accountability, promoting a sense of team responsibility and ensuring that tasks do not fall through the cracks.
