Customer Service: One Good Reason Why Small Businesses Should Stay Small
November 23rd, 2009
|Today I am writing from our new Pelago offices. We moved in here over the weekend. Almost every aspect of our move went well, except one. We lost our phones. In our dealings with Verizon, our account got dropped, so to speak. So what exactly happened? The story I’m about to tell is unbelievable, but […]