| January 9th, 2020
In the 13-plus years since we first launched Intervals, I’ve had countless conversations with customers in which I’ve both taught and learned how our software can best benefit their creative agencies. These last few years I’ve noticed a recurring theme in how these agencies approach workflow management. Many creative agencies are breaking down their workflow […]
| October 31st, 2019
The two most important metrics by which a project manager will have her performance gauged is her ability to deliver a project on time and under budget. A project that meets these two goals is a reflection of not only a successful project manager, but also a productive team and a profitable agency. The reality […]
| October 28th, 2019
Time tracking is often misunderstood as the bane of the agency. That’s completely understandable considering that most of us creatives, who prefer organic work over the binary, would rather spend our time doing creative work, not tallying up hours and running reports. The truth is that time tracking is easier than we think, and the […]
| October 2nd, 2019
Many agencies prefer to bill their clients a flat fee based on the value of the work being created. Whether it’s designing and developing a web site or creating an ad campaign, the scope and price are discussed and contractually agreed upon before the work begins. And while time tracking isn’t required if you don’t […]
| September 13th, 2019
What is professional services automation software? Put simply, professional services automation (PSA) software is just another name for project management software that’s designed specifically for the needs of agencies that provide a professional service. PSA software features the tools an agency needs to stay on top of all the details and get paid for their […]
| September 4th, 2019
Let’s be honest. Tracking time and invoicing clients are the two of the most loathed job responsibilities in the professional world. On the flip side, these practices are required at any agency that wants to effectively manage and get paid for their time. Whether billing hourly or billing a fixed fee, using the right time […]
| August 16th, 2019
Time tracking is a discipline that can be difficult to incorporate into your day to day workflow. With practice, however, it becomes second nature and the efforts spent tracking time pays for itself in the form of more accurate billing. That’s just one benefit. There are others. Assuming you are breaking down your projects into […]
| August 7th, 2019
Billing clients has to be the least enjoyable responsibility of any agency. When done right, however, billing can help maintain consistent cash flow, and free up creatives to focus more on their work. In our experience as a web design and development agency, we discovered the two biggest time sinks with billing were the time […]
John is a co-founder, web designer and developer at Pelago.
His blog posts are inspired by everyday encounters with designers, developers, creatives and small businesses in general.
John is an avid reader and road cyclist.
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Jennifer is the Director of Quality and Efficiency at Pelago.
Her blog posts are based largely on her experience working with teams to improve harmony and productivity.
Jennifer is a cat person.
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Michael is a co-founder and product architect at Pelago.
His contributions stem from experiences managing the development process behind web sites and web-based applications such as Intervals.
Michael drives a 1990 Volkswagen Carat with a rebuilt 2.4 liter engine from GoWesty.
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