Monitoring Maintenance Contracts in Intervals

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A recent thread in the Sitepoint.com forums asks “How Do You Handle Website Maintenance After You’ve Created the Site?” At Pelago we use maintenance contracts to handle undefined chunks of time; when the client knows they need to retain our services for whatever maintenance issues may arise. Once a client has signed up for Pelago’s […]

Task Pong, Rally’s On!

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When we designed the initial architecture for Intervals, we were influenced by our experience with traditional ticket tracking systems (also known as bug trackers). We felt that their focus on getting things done, or fixed, made them ideal for us as web developers; because to get things done, someone needs to own the task and […]

Stringing along programs and APIs?

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The idea of a mashable web, a woven strand of APIs, is a good one, and we’ve seen a lot of great projects as a result. But how well does this idea translate to running a business? Is it effective to run your business using several different applications that require several different logins? What is […]

Invoice with Intervals – Press Release

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New invoicing functionality helps businesses attain yet another level of productivity (CSRwire) SANTA BARBARA, CA – October 3, 2007 – Pelago announced today an important upgrade to Intervals, its web-based time and task management system. Intervals has added invoicing capability to further streamline the workflow and accounting processes of small businesses, particularly those engaged in […]

Task email ehancements – BCC, CC, and quick click

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We just launched improvements to the “send email message” feature at the task level. Say for example, you are working on a task and want to email your customer but do not want to move away from Intervals and use your email client, you can correspond with them directly in Intervals. We added CC capabilities […]

Web 2.0 Expo

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Strolled through the exhibition floor of the Web 2.0 Expo in San Francisco this week. The general buzz was a lot different than what I am used to seeing through our mostly online experience. The business world is grappling with what to make of this trend, as was evidenced by some slick and impressive branding […]

Document Storage is officially live

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Intervals now features full document support, including upload, transfer and version tracking capabilities. The new functionality enables users to work with virtually any file type, retain full version histories, link documents to specific projects and tasks, search for files within projects or universally, and share files with other team members regardless of geographical location or […]

Lessons in “managing innovation”

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The Harvard Business School publishes Working Knowledge and it often has good nuggets of information for small businesses and entrepreneurs . This article is on Lessons Not Learned About Innovation. Managing innovation sounds like a funny phrase for small business. We tend to just get stuff done and not worry so much about “managing innovation”. […]