Author Archives: John Reeve

Better billing through task management and time tracking

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Billing clients has to be the least enjoyable responsibility of any agency. When done right, however, billing can help maintain consistent cash flow, and free up creatives to focus more on their work. In our experience as a web design and development agency, we discovered the two biggest time sinks with billing were the time […]

Verify PostgreSQL Backups using Python and LXC

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It’s well understood that backing up your database is, arguably, the single most important step in preventing data loss and building redundancy into your application. A thoroughly redundant backup plan will include having replica servers on standby and filesystem level backups for disaster recovery. The second most important step is verifying those same backups. Unfortunately, […]

3 Ways to Slice Your Time Tracking Data for Better Reporting

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Time tracking is one of the more useful tools agencies have in their toolbox for staying on top of project budgets and accurately billing clients. However, it can be useful for so much more. Agencies that track time can apply their data to improve workflows and profitability. Here are three ways you can slice your […]

New feature: Recently updated tasks

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A common feature request we’ve received is for task listings to clearly communicate which tasks have been recently updated. We’re excited to let everyone know we’ve recently launched this feature. There are two items of note that go along with this new feature. First, we’ve added a link in the Tasks menu labeled “Recently updated […]

A sneak peek at the Intervals mobile app

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Up to this time we’ve relied on our mobile experience which uses the native mobile browser. It serves its purpose but is very dated and lacks some key functionality. To address the needs for a better mobile experience, we’ve been hard at work developing the Intervals mobile app for Android an iOS devices. We are […]

Easier to read task summary revisions

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You may have recently noticed that email notifications detailing task summary updates look different. Here’s why. Historically, when an Intervals task was updated the old summary was recorded on the task and emailed, along with the revised summary, to the task’s owners, assignees, and followers. Because it did not specify what in the summary had […]

New feature: Share a saved report

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One of the most requested features we’ve received is the ability to share saved reports with other team members. This is now possible with our latest release. This new functionality has two benefits. One, it reduces the amount of time and clicks required to share a report. Instead of emailing the report, or downloading a […]

Three reasons to track non-billable time

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The benefits of tracking billable time are well established — it’s the most reliable way to account, and more importantly, get paid, for client work. What about the time spent on non-billable work? You won’t get paid for it, but there are three reasons why you should still track non-billable time. Calculate project cost and […]