Author Archives: John Reeve

New feature: Bulk edit settings

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One of the great things about Intervals is that it allows you to setup and customize your workflow. Intervals gives you the control over where your time and tasks are categorized and recorded. This control is very powerful and prevents disorganization, but if you decide to change things midstream the process of updating your defaults […]

Introducing new plans and pricing changes

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We’ve been talking to our customers to find out what it is about Intervals that provides the most value. It turns out our customers love the project-based pricing, however, one of the things we also kept hearing is that our price points were too restrictive. First, the lowest plan was too expensive, which prevented smaller […]

Why workflow management and time tracking belong together

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In the 13-plus years since we first launched Intervals, I’ve had countless conversations with customers in which I’ve both taught and learned how our software can best benefit their creative agencies. These last few years I’ve noticed a recurring theme in how these agencies approach workflow management. Many creative agencies are breaking down their workflow […]

Why Time Tracking Matters in Project Management

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The two most important metrics by which a project manager will have her performance gauged is her ability to deliver a project on time and under budget. A project that meets these two goals is a reflection of not only a successful project manager, but also a productive team and a profitable agency. The reality […]

Three Time Tracking Tips for Agencies

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Time tracking is often misunderstood as the bane of the agency. That’s completely understandable considering that most of us creatives, who prefer organic work over the binary, would rather spend our time doing creative work, not tallying up hours and running reports. The truth is that time tracking is easier than we think, and the […]

How to break down a project into milestones and tasks

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Managing a project can be an overwhelming experience, especially a larger project with several moving parts. Deadlines, deliverables, and budgets all need to be harmonized if the project is to be a success. Whether you are using Scrum, or more traditional waterfall project management methods, breaking down a project into manageable milestones and tasks is […]

Tracking time when you don’t bill hourly

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Many agencies prefer to bill their clients a flat fee based on the value of the work being created. Whether it’s designing and developing a web site or creating an ad campaign, the scope and price are discussed and contractually agreed upon before the work begins. And while time tracking isn’t required if you don’t […]

Why use professional services automation software?

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What is professional services automation software? Put simply, professional services automation (PSA) software is just another name for project management software that’s designed specifically for the needs of agencies that provide a professional service. PSA software features the tools an agency needs to stay on top of all the details and get paid for their […]